Custody
Three hands, one record. One scan each.
The federal tracing law excludes drugs compounded under 503A or 503B by definition. Custody gives each unit one record, from the pharmacy's release to the patient's phone.
Drug Supply Chain Security ActFD&C Act §581(13)
… a drug compounded in compliance with section 503A or 503B.
NABPJuly 29, 2026
… the absence of supply-chain traceability tools for compounded products, and the difficulty of verifying the bulk substances from which compounded medications are made …
Five moves
Nothing changes at the bench. Each event carries the hash of the one before it, so a line cannot be tidied after the fact.

The lot clears, the Evidence Passport is minted, the Seals print.
The shipment is written to the record, signed by the pharmacy, before the box leaves the building.
The slip that already goes in the box now carries the code.

Paperwork on file, use-by clear, no recall recorded, the pharmacy on Veritura.
Typed in from the packing slip, marked no record on file, and the ask goes to that pharmacy.
The desk is the clinic's view of every unit on hand. No card, no agreement, for a clinic, medical spa or telehealth practice.

No patient name, chart or prescription ever enters Veritura.
The log a board asks a clinic to produce, one scan at a time.
Released, received, administered, each dated, with the clinic's name and nothing else.

Every clinic holding the lot sees the recalled units named on its desk.
Every patient who saved one is notified directly, PHI-free.
The pharmacy sees which clinics have opened the notice, so the follow-up call goes to the right desk.

Every other figure a pharmacy holds is about what it made. These four are about where it went.
Released through administered, unaccounted stated, the chain verified, public with no account.
The full event record, so a pharmacy's own system can read it.
Three hands
Each hand signs its own line. No line is Veritura's.
Releases the lot and ships it, one shipment code per box, one Seal per unit.
Receives at the door and administers at the chair, on a desk that costs it nothing.
Scans the unit and sees released, received and administered, each dated, with the clinic's name.
One record
The pharmacy writes two lines, the clinic writes two, and the lines that travel reach every desk holding the lot.

The lot cleared, the Seals printed, and the box left under one shipment code.
Written at the door, with the accept or hold decision and its reasons.
One scan at the chair, or one scan to send a unit back.
A recall declared once reaches every desk holding the lot.
Where the patient’s contact lives
A patient who wants to be reached saves the unit themselves, with an email they type. The unit is the only join, and Veritura never joins the two records.
Off path, one of the four numbers, means a scan that does not fit the unit’s record. There are four cases.
The shipment named one clinic and a different one scanned it.
One serial carries two administration lines, each dated.
The unit never passed the clinic's door decision on the record.
A unit sent back to the pharmacy was scanned again.
Custody never uses the words diverted, counterfeit or stolen. The pharmacy is told first, and draws the conclusion.
The clinic's desk, the four numbers, how the chain holds, and the public record behind it.
The dated launch note, with every citationCustody says who held a unit and what the paperwork established. It never tests, grades, or endorses the medicine, and it is not a certificate of analysis.
No. The clinic, medical spa, or telehealth desk is free: no card, no agreement, nothing to buy. The pharmacy's Custody view is part of its workspace.
No patient name, chart or prescription. The administration line carries the unit, the lot, the date, and the clinic's own reference. A patient who wants to be reached saves the unit with an email they type themselves, kept in their own account until they delete it, and never written to the clinic's or the pharmacy's record.
It still lands on the desk. The clinic types it in from the packing slip, the units are marked no record on file, and the ask for the paperwork goes to that pharmacy in the clinic's name.
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