Custody · Veritura

From the release slip to the chair, in five moves.

Nothing changes at the bench. One code goes on the box, and the record fills itself from there.

The release slip carries one shipment code

The lot clears, the Evidence Passport is minted, the Seals print, exactly as today. The release slip that already goes in the box now carries a shipment code: one code for the box, one Seal per unit. Nothing new is typed, and nothing ships that was not released.

The shipment is written to the record as its first custody line, signed by the pharmacy, before the box leaves the building.

One code for the box, one Seal per unit
Written as the first line, signed by the pharmacy
Nothing changes at the bench

Discover The Veritura Seal

The release slip carries one shipment code: a designed view of the Veritura workspace

The clinic scans the slip, and the box lands on its desk

Every unit in the box lands on the clinic's desk with the pharmacy's paperwork attached, and the desk shows accept or hold with the reasons stated: paperwork on file, use-by clear, no recall recorded, the pharmacy on Veritura. A box that carries no Seal is typed in from the packing slip in thirty seconds, marked no record on file, and the ask goes to that pharmacy.

The desk costs the clinic nothing. No card, no agreement, and a pharmacy that has not sealed its box is visibly weaker on its own customer's screen.

Accept or hold, with the reasons stated
Unsealed boxes still land, marked no record on file
Free for the clinic, medical spa, or telehealth practice

Discover Clinics

The clinic scans the slip, and the box lands on its desk: a designed view of the Veritura workspace

One scan at the chair writes the administration line

The clinic scans the vial as it is drawn. The administration line is written: unit, lot, date, and the clinic's own reference. No patient name or chart ever enters Veritura, so no agreement is needed to start. The patient's phone shows the chain: released, received, administered, each with its date, and the clinic's name and nothing else.

The log a board asks a clinic to produce fills itself, one scan at a time.

Unit, lot, date, and your own reference
No patient identity stored
The patient sees the chain on the vial's page

Discover Evidence Passport

One scan at the chair writes the administration line: a designed view of the Veritura workspace

Declare a recall once. Every desk holding the lot sees it

The pharmacy declares once. Every clinic holding the lot sees the recalled units named on its desk and is emailed. Every patient who saved a unit is notified, directly and PHI-free. The pharmacy sees which clinics have opened the notice and which have not, so the follow-up call goes to the right desk.

An adverse event is filed from the unit's own record, with product, lot, pharmacy, and dates already in place. Patient identity stays with the clinic.

Recalled units named on every desk holding them
Patients who saved a vial notified, PHI-free
Opened and not yet opened, by clinic

Discover Intelligence

Declare a recall once. Every desk holding the lot sees it: a designed view of the Veritura workspace

Four numbers, and a statement anyone can verify

Every other figure a pharmacy holds is about what it made. Custody adds four about where it went: unaccounted, off path, expiring on a clinic shelf, and recall notices not yet opened. The same view issues a numbered custody statement per lot: released through administered, unaccounted stated, the chain verified, readable at a public address with no account.

It is what a board asks for under a recall procedure, and what a buyer's contract can ask for by name. The full event record exports as CSV or JSON, so a pharmacy's own system can read it.

A numbered statement per lot, public, no account
The chain verified on its face
CSV and JSON export of every event

Discover the launch note

Four numbers, and a statement anyone can verify: a designed view of the Veritura workspace

Where the patient’s contact lives

No name enters the clinic’s record. A patient who wants to be reached saves the vial themselves.

Two records, one join. The clinic’s administration line carries the unit, the lot, the date and the clinic’s own visit reference, and nothing else. A patient who scans the vial can save it to their own space with an email they type themselves. That email lives in the patient’s account, never in the clinic’s record, and Veritura never joins the two.

The clinic’s lineUnit, lot, date, your visit reference

No name, chart or contact. The reference is yours, and Veritura never asks what it means. The log a board asks a clinic to produce is this line, per vial, per visit.

The patient’s accountAn email they type themselves

Scanning the vial and saving it creates the patient’s own space. The email is held there, for their notices, and is never written to the clinic’s or the pharmacy’s record.

A recallTwo paths, and the vial is the only join

Saved vials are reached through the patient’s own account. Everyone else is reached through the order list your clinic already holds. Nothing about a patient is stored to make the first path work.

What changes

What you get, in practice.

01One record, three authors

A record with one author is a claim. A record with three is evidence.

02A recall that reaches the desk, not the letterhead

Every clinic holding the lot, and every patient who saved a vial, in minutes.

03Four numbers about where it went

Unaccounted, off path, expiring on a shelf, and notices not yet opened, by lot and by clinic.

The method

1. Intake

Documents arrive by email, upload, or API and are retained as received.

2. Check

Read against identity anchors, your policy, and named public sources.

3. Decide

A named person signs every material decision, with the reason kept.

4. Issue

Cleared orders issue serialized Passports and Seals.

5. Retain

Every document and decision stays on the record for seven years.

Seven events. One vocabulary

Every hand writes in the same words, so a wholesaler, a board, or a rival can read a Veritura record without a key.

Released and shipped

The pharmacy's two lines. The lot cleared, the Seals printed, and the box left under one shipment code.

Received

The clinic's first line, written at the door with the accept or hold decision and its reasons.

Administered and returned

The clinic's second line. One scan at the chair, or one scan to send a unit back, each with the clinic's own reference.

Recalled and reported

The lines that travel. A recall declared once reaches every desk holding the lot; a report is filed from the unit's own record.

Everything on this page, in full.

The complete text, for the reader who wants the whole story before a call.

The one prescription supply chain with no chain of custody, by design.

A record with one author is a claim. A record with three is evidence. Until Custody, a pharmacy published a record about a unit and hoped the patient saved it. Nobody wrote down who received the vial, whether it was still in date when it was drawn, or where it went if it was not. The regulators noticed this summer, and they said so in writing.

Drug Supply Chain Security Act, section 581(13).

The federal definition of a traceable product excludes a drug compounded in compliance with section 503A or 503B. Every manufactured prescription drug carries a serialized package and a transaction record that passes from hand to hand. Compounded medicine carries neither, by statute.

NABP, 29 July 2026.

The National Association of Boards of Pharmacy named the gaps it will now build standards around, in its own words: the absence of supply-chain traceability tools for compounded products, and the difficulty of verifying the bulk substances from which compounded medications are made. It is also building a national adverse-event clearinghouse for compounded medicine.

FDA, updated 1 September 2026.

As of 31 May 2026 the agency had 990 adverse-event reports on compounded semaglutide and more than 730 on compounded tirzepatide. It reports fraudulent products whose labels name compounding pharmacies that do not exist, and counterfeit units found inside the legitimate supply chain.

22 Texas Administrative Code 291.133.

A pharmacy compounding sterile preparations must hold a written procedure for preparation recall. USP General Chapter 797 carries the same requirement, alongside complaint handling and adverse-event reporting. Both assume the pharmacy can say who received a lot.

State law is moving toward the clinic.

Indiana Senate Bill 282 registers medical spas with the state from 1 January 2027 and writes the bulk-substance rules for the compounded preparations they administer into the statute. Minnesota HF 2779 requires compounded medicine administered in a clinic to come from a licensed pharmacy with a patient-specific justification on file. ASHP's guidelines on outsourcing sterile compounding tell a hospital pharmacy that buys from a 503B outsourcing facility to qualify the vendor and keep the records that show it did.

A binder and a gate for the clinic, for nothing.

A clinic, medical spa, or telehealth practice opens On hand: every unit in the fridge by lot, with the pharmacy's paperwork behind it. Today shows four stacks: arrived and awaiting a decision, expiring within fourteen days, recalled and not yet read, and waiting on paperwork. The desk takes every shipment, sealed or not.

The door decision states its reasons.

Paperwork on file or not, use-by clear or not, a recall reported or not, the pharmacy on Veritura or not. A box that carries no Seal is typed in from the packing slip, marked no record on file, and the ask goes to that pharmacy in the clinic's name.

Administration is one scan per unit.

The clinic's reference is the clinic's own. No patient name or chart ever enters Veritura, so no agreement is needed to start.

The report is drafted from the record.

An adverse-event report is drafted from the unit's record in the shape the national clearinghouse will expect, and the clinic sends it. The pharmacy learns that a report exists on one of its units. Patient identity stays with the clinic.

Four numbers a pharmacy could not get anywhere else.

The Custody view sits under Prove and deliver. Every other figure a pharmacy holds is about what it made. These four are about where it went.

Unaccounted

Units shipped and not yet received or returned, by lot and by clinic. The number a recall procedure assumes the pharmacy can state.

Off path

A Seal read at a clinic it was never shipped to, read twice, or read after it was administered. A fact about scans, stated as such, with the pharmacy told first. The words diverted, counterfeit, and stolen do not appear anywhere in the product; the pharmacy draws the conclusion.

Expiring on a clinic shelf

Units received, not administered, inside fourteen days of use-by. The pharmacy warns the clinic before an inspector finds the vial.

Recall notices not yet opened

Which clinics holding a recalled lot have not yet read the notice on their desk.

The statement

The same view issues a numbered custody statement per lot: released through administered, unaccounted stated, the chain verified, readable at a public address with no account. The full event record exports as CSV or JSON.

Two more lines on the vial's page.

The same code the patient already scans now carries the middle hand: received by the clinic, with the date, and administered, with the date. The clinic's brand name and nothing else. No score, no posture word, no patient.

Why a record from an interested party can be the standard of truth here.

Because no line in it is Veritura's. Each hand signs its own line. The lines are chained. Anyone can verify a statement without an account, and no record on file is a legitimate state the market learns to read. The event vocabulary and the export are published, so a wholesaler, a board, or a rival can read a Veritura record.

A buyer can put one sentence in a supplier agreement: for each lot delivered, a certificate of analysis and a custody record the buyer can verify without an account, stating units released, received, and unaccounted.

How the chain holds.

Each custody line is attributed to the account that acted and hashed into a chain with the line before it, so a renamed actor or a deleted middle line breaks verification. The statement says on its face whether an independent checkpoint was retained.

What it does not do.

Custody says who held a unit and what the paperwork established. It never tests, grades, or endorses the medicine, and it is not a certificate of analysis.
Off path is a fact about where and when a Seal was read. The pharmacy draws the conclusion.
No patient identity is stored in the clinic’s or the pharmacy’s record; a patient who saves a vial holds their own contact in their own account. The patient claims their own record by scanning.
Nothing shipped is retired. Custody is the roof over the Passport, the Seal, the order channels, the recall net, and the two agents.

The public record this page stands on.

DSCSA: Federal Food, Drug, and Cosmetic Act section 581(13), definition of product. NABP: press release of 29 July 2026 on the adverse-event clearinghouse and model state language. FDA: concerns with unapproved GLP-1 drugs used for weight loss, page updated 1 September 2026. Texas: 22 Texas Administrative Code 291.133, pharmacies compounding sterile preparations. USP: General Chapter 797, quality assurance, recalls, complaints, and adverse-event reporting. Indiana: Senate Bill 282, 2026 session. Minnesota: HF 2779, 2026 session. ASHP: Guidelines on Outsourcing Sterile Compounding Services. The dated launch note with every citation is at /resources/custody.

Custody says who held a unit and what the paperwork established. It never tests, grades, or endorses the medicine, and it is not a certificate of analysis.

The boundaryDocumentation evidence, not medicinal judgment Veritura

What runs underneath.

3Hands that write to one record: the pharmacy, the clinic, and the patient

7Events in the published vocabulary, each hashed to the one before it

0Patient names stored. The clinic's reference is the clinic's own

1Numbered statement per lot, verifiable by anyone with no account

FAQ

No. The clinic, medical spa, or telehealth desk is free: no card, no agreement, nothing to buy. The pharmacy's Custody view is part of its workspace.

No. The administration line carries the unit, the lot, the date, and the clinic's own reference. The patient claims their own record by scanning the vial, and nothing about them is stored to make that work.

It still lands on the desk. The clinic types it in from the packing slip, the units are marked no record on file, and the ask for the paperwork goes to that pharmacy in the clinic's name.

Still have questions? Talk to a person.

One record for every vial, from the bench to the patient's phone.