Telehealth: One standard for every pharmacy that fills under your name.
37 items, every partner. Watched weekly.
A platform's Today: its orders by partner, the determinations waiting and every partner's record. Northway Health is a sample telehealth platform; its partner pharmacies, orders and figures are invented.
Your name is on the box. Another pharmacy's paperwork is inside it.
Several pharmacies fill under your brand, each with its licenses, certificates and inspection history in its own inbox. When FDA writes to one, you hear it last.
United States Code21 U.S.C. §353a(b)(2)
… which produces for that patient a significant difference, as determined by the prescribing practitioner …
Attachments and trust, or one standard for every partner.
Your partner review, a patient's ticket and a recall all open the same record: every partner on the same 37 items, watched weekly, each order traced by reference.
Your systems keep the order and the patient. Veritura keeps the evidence.
From vetting a partner to the patient's phone, in five jobs. No patient name, chart or prescription crosses, and an order reference that looks like patient text is refused.
Vet every partner on the same 37 itemsEach item saying how and when it was verified.
The same 37 items for every partner, each saying how and when it was verified.
A typed claim shows as claimed, and a negative result is a result.
Completeness counts what is verified and still fresh. Findings are listed first.
Watch the whole network, weeklyPublic records looked up again every week; changes reach your workspace.
Public records looked up again every week; changes reach your workspace and inbox.
Watch a partner's published file, or your own private lookup. The pharmacy is not told.
Files side by side, in alphabetical order. A file.changed webhook on a paid plan.
A Passport on every orderIssued by the partner only from a lot a named person reviewed.
One Passport per dispensed order, issued by the partner by hand or from its own systems.
An order reference that looks like patient text is refused.
Of the seven HMAC-signed webhook events, a platform receives the four about its own orders: passport.issued, lot.recall_hit, lot.held and lot.hold_lifted.
Copies of marketed drugs, order by orderAn essentially-a-copy order carries the prescriber's own determination.
Each order compared with FDA's marketed products: same ingredient, strength within 10%, same route.
Orders with no determination, and determinations repeated word for word.
A person at the pharmacy confirms each determination is on file first.
Your prescribers sign their own wordsA one-time code, an NPI check, and a signature over their own words.
Typed or drawn, after a one-time code and an NPI check against CMS's registry.
The orders travel inside the link and never reach Veritura's server.
Veritura never offers a statement, and one changed word breaks the signature chain.
Every item says how it was verified. And when.
A verified file is the same 37 items for every pharmacy, each one dated. Completeness counts what is verified and still fresh; it is never a rating.
Matched by machine where the issuer's terms allow it, as an NPI in CMS's NPPES.
The issuer answers in writing, as a laboratory confirming its own report.
State boards are opened by a person, because most boards forbid automated queries.
DEA registrations, certificates and quality agreements, read from the document itself.
503A eligibility against FDA's lists; sterility and endotoxin computed from the pharmacy's own reports.
A typed claim reads as claimed, never as verified. A negative result is a result.
What your pages say about each partner. Checked against its record.
Paste or capture the page where you list your pharmacies. Each fact it prints about a partner is compared with that partner's record: matched, due, differs from its source, or no source on file. Wording FDA has said does not apply to a pharmacy is flagged, with FDA's own sentence beside it.
A questioned order, answered by reference. From the order back to the maker.
A patient writes in about order NH-10479, Naltrexone 4.5 mg capsules. A sample network on the demo workspace; every firm, lot and person here is fictional.
Fulfilled by Marlowe Compounding Pharmacy, its Passport issued from batch NT-2026-1003-01, reviewed by Jonah Pell, PharmD.
From ingredient lot NX-2840, Naltrexone HCl USP, made by Halden Fine Chemicals, registered to manufacture with FDA.
Verified on Oct 2, every value cited to the line it came from.
8 of 22 applicable items verified on Marlowe's file, findings listed first.
Every partner, the same 37 items. Compared, never ranked.
Five groups, from licenses to the law, each item dated with how it was verified. No pharmacy can pay to change what its file says.
Licenses, the pharmacist in charge, NPI, DEA and FDA registration.
PCAB, ACHC, NABP's programs and the laboratory's scope.
Inspections, warning letters, recalls and import alerts.
Sterility, endotoxin, potency, beyond-use dates and cold chain.
503A eligibility and essentially-a-copy determinations.
Counts what is verified and still fresh. An item that does not apply is never a gap.
The full detail. Items, API and the copy rule.
How each item is verified, what your systems can call, and the copy rule in full.
Every check, in the methodologyHow the 37 items are verified
- Who they are, 8 items
- Home-state license, pharmacist in charge, a license in every state it ships to, NPI, DEA registration, FDA registration, wholesale distributor reporting and a business entity in good standing. NPI matched by machine in NPPES; state boards opened by a named person, because most boards forbid automated queries; DEA read from the registration certificate.
- Accreditation, 8 items
- PCAB and ACHC, NABP's compounding and digital pharmacy programs, LegitScript, the testing laboratory's ISO/IEC 17025 scope against each test, a GMP certificate for makers outside the US, and the quality agreement. Directories checked by a named person, with a capture; certificates and agreements read from the document itself.
- FDA record, 8 items
- Inspections and 483s, FDA's compounding actions, warning letters, recalls, import alerts, OIG exclusions, the last state board inspection, and adverse event reports as signals only. Looked up at the source where its terms allow automation, by a named person where they do not; a state inspection report is requested and read.
- Quality evidence, 9 items
- Certificates of analysis, sterility testing under USP <71>, endotoxin under USP <85>, potency, beyond-use dates, stability behind extended dates, cold chain, sterile process validation and USP <800> hazardous drug handling. Computed from their own reports: incubation of at least 14 days, the endotoxin limit as K / M, the BUD against USP <795> or <797>.
- The law, 4 items
- Substances eligible under 503A, essentially-a-copy determinations documented, and for an outsourcing facility, every batch tested before release and its 503B duties. Computed against FDA's lists and the statute, or read from the pharmacy's own written practice.
- The five routes
- Matched at the issuer's public source, confirmed by the issuer in writing, checked at the source by a named person, read from the issuer's own document, or computed against the law.
For your engineers
- Published files, as data
- Every item carries how it was checked and its receipt: the source, the query, the date and what came back. Free for telehealth accounts; 300 requests a minute per workspace; keys last 90 days. Read API
- Seven signed events, four about your orders
- passport.issued, lot.recall_hit, supplier.alert, file.changed, lot.held, lot.hold_lifted and lot.conflict_hit, each signed with an HMAC over the body. A platform receives the four about its own orders: passport.issued, lot.recall_hit, lot.held and lot.hold_lifted. Paid plan. Webhooks
- Passports at fulfilment
- A partner pharmacy issues an order's Passport from its own systems, refused with the reason when the lot is not cleared or not reviewed. On the pharmacy's Operations plan. /v1/passports
- A document, read
- Reads a certificate and returns what was found, with the checks behind it. Operations plan. /v1/check
- Any pharmacy, privately
- NPPES, FDA's records and state licenses for a pharmacy that never published a file. Private to your account. Lookups
The copy rule
- The rule
- A 503A pharmacy may not compound regularly or in inordinate amounts what is essentially a copy of a marketed drug, unless the prescriber determines that a change makes a significant difference for that patient.
- An example
- Progesterone 100 mg capsules share the ingredient, strength and oral route of a marketed capsule, so each such order needs the prescriber's own determination.
- Before a Passport
- A Passport from a lot flagged essentially a copy waits until a person at the pharmacy confirms each determination is on file.
- The prescriber's signature
- The signature binds the record's fingerprint into the pharmacy's signature chain. Veritura never says a difference is clinically significant, and a registry match confirms an NPI is active, not a license's standing.
No patient name, chart or prescription crosses. An order reference that looks like patient text is refused, and the copy file's orders, patient references and determinations stay with the pharmacy.
Questions, answered plainly.
Not to be vetted or watched: any pharmacy can be looked up from public records and asked for documents through a link it answers with no account. Passports on orders, the copy file and recall signals come from partners who release through Veritura.
No. Order references must be opaque, and one that looks like patient text is refused. The copy file's orders, patient references and determinations stay with the pharmacy and never reach our server.
Veritura never ranks. Files compared side by side appear alphabetically, and completeness counts verified items; it is never a rating of the pharmacy. What you do with the facts is your decision.
A change in a watched pharmacy's public record is found on the weekly lookup and reaches your workspace and inbox. Lots on file are re-matched against openFDA enforcement on an hourly cycle, and a recall a pharmacy declares reaches every desk holding the lot. Signed webhooks carry these to your systems on a paid plan.
No. It shows what the record holds against FDA's marketed products and whether the prescriber's determination exists. The determination is the prescriber's; Veritura never says a difference is clinically significant or that an order is not a copy.
The read API and lookups are free for telehealth accounts. Webhooks and higher volume are on a paid plan, priced per organization and never per seat. Partner pharmacies pay for their own workspaces and for each order's Passport.
Still have questions? Talk to a person.